Terms and Conditions

Website Terms of Use

Version 3.0

Effective Date: November 1, 2022. Last Updated: April 27, 2026. This policy has been updated to reflect the requirements of CCPA as amended by CPRA (effective January 1, 2023) and other applicable privacy laws.

The website located at www.goflaus.com (the “Site”) is a copyrighted work belonging to Flaus, Inc. (“Company”, “us”, “our”, and “we”).  Certain features of the Site may be subject to additional guidelines, terms, or rules, which will be posted on the Site in connection with such features.  All such additional terms, guidelines, and rules are incorporated by reference into these Terms. Please read these Terms of Use (collectively, with the Company’s Privacy Policy, these “Terms”) fully and carefully before using the Site and the applications (“applications,” “apps,” “App”), services, features, content, or products offered by the Company (the “Services”).

THESE TERMS SET FORTH THE LEGALLY BINDING TERMS AND CONDITIONS THAT GOVERN YOUR USE OF THE SITE.  BY ACCESSING OR USING THE SITE, YOU ARE ACCEPTING THESE TERMS (ON BEHALF OF YOURSELF OR THE ENTITY THAT YOU REPRESENT), AND YOU REPRESENT AND WARRANT THAT YOU HAVE THE RIGHT, AUTHORITY, AND CAPACITY TO ENTER INTO THESE TERMS (ON BEHALF OF YOURSELF OR THE ENTITY THAT YOU REPRESENT).  YOU MAY NOT ACCESS OR USE THE SITE OR ACCEPT THE TERMS IF YOU ARE NOT AT LEAST 18 YEARS OLD.  IF YOU DO NOT AGREE WITH ALL OF THE PROVISIONS OF THESE TERMS, DO NOT ACCESS AND/OR USE THE SITE.

PLEASE BE AWARE THAT SECTION 18.2 OF THESE TERMS CONTAINS PROVISIONS GOVERNING HOW DISPUTES THAT YOU AND WE HAVE AGAINST EACH OTHER ARE RESOLVED, INCLUDING, WITHOUT LIMITATION, ANY DISPUTES THAT AROSE OR WERE ASSERTED PRIOR TO THE EFFECTIVE DATE OF YOUR ACCEPTANCE OF THESE TERMS. IN PARTICULAR, IT CONTAINS AN ARBITRATION AGREEMENT WHICH WILL, WITH LIMITED EXCEPTIONS, REQUIRE DISPUTES BETWEEN US TO BE SUBMITTED TO BINDING AND FINAL ARBITRATION.  UNLESS YOU OPT OUT OF THE ARBITRATION AGREEMENT: (1) YOU WILL ONLY BE PERMITTED TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF AGAINST US ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING; AND (2) YOU ARE WAIVING YOUR RIGHT TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL.

1. Accounts 

  • 1.1. Account Creation. In order to use certain features of the Site, you must register for an account (“Account”) and provide certain information about yourself as prompted by the account registration form.  You represent and warrant that: (a) all required registration information you submit is truthful and accurate; (b) you will maintain the accuracy of such information. You may delete your Account at any time, for any reason, by following the instructions on the Site.  Company may suspend or terminate your Account in accordance with Section 
  • 1.2. Account Responsibilities. You are responsible for maintaining the confidentiality of your Account login information and are fully responsible for all activities that occur under your Account.  You agree to immediately notify Company of any unauthorized use, or suspected unauthorized use of your Account or any other breach of security.  Company cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements.

2.  Access to the Site 

  • 2.1. License. Subject to these Terms, Company grants you a non-transferable, non-exclusive, revocable, limited license to use and access the Site solely for your own personal, noncommercial use.
  • 2.2. Certain Restrictions. The rights granted to you in these Terms are subject to the following restrictions: (a) you shall not license, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Site, whether in whole or in part, or any content displayed on the Site; (b) you shall not modify, make derivative works of, disassemble, reverse compile or reverse engineer any part of the Site; (c) you shall not access the Site in order to build a similar or competitive website, product, or service; and (d) except as expressly stated herein, no part of the Site may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means.  Unless otherwise indicated, any future release, update, or other addition to functionality of the Site shall be subject to these Terms.  All copyright and other proprietary notices on the Site (or on any content displayed on the Site) must be retained on all copies thereof.
  • 2.3. Electronic Monitoring Consent. By accessing or using this Site, you acknowledge and consent to the use of cookies, tracking pixels, session recording technologies, and other electronic data collection tools as described in our Privacy Policy, including the potential transmission of your browsing activity and communications to third-party service providers. This consent applies to all interactions with the Site, including page views, clicks, form submissions, and live chat communications.
  • 2.4. Company reserves the right, at any time, to modify, suspend, or discontinue the Site (in whole or in part) with or without notice to you.  You agree that Company will not be liable to you or to any third party for any modification, suspension, or discontinuation of the Site or any part thereof.
  • 2.5. No Support or Maintenance. You acknowledge and agree that Company will have no obligation to provide you with any support or maintenance in connection with the Site.
  • 2.6. Excluding any User Content that you may provide (defined below), you acknowledge that all the intellectual property rights, including copyrights, patents, trade marks, and trade secrets, in the Site and its content are owned by Company or Company’s suppliers.  Neither these Terms (nor your access to the Site) transfers to you or any third party any rights, title or interest in or to such intellectual property rights, except for the limited access rights expressly set forth in Section 2.1. Company and its suppliers reserve all rights not granted in these Terms.  There are no implied licenses granted under these Terms.
  • 2.7. If you provide Company with any feedback or suggestions regarding the Site (“Feedback”), you hereby assign to Company all rights in such Feedback and agree that Company shall have the right to use and fully exploit such Feedback and related information in any manner it deems appropriate.  Company will treat any Feedback you provide to Company as non-confidential and non-proprietary.  You agree that you will not submit to Company any information or ideas that you consider to be confidential or proprietary.

3.  User Content

  • 3.1. User Content. “User Content” means any and all information and content that a user submits to, or uses with, the Site (e.g., content in the user’s profile or postings).  You are solely responsible for your User Content.  You assume all risks associated with use of your User Content, including any reliance on its accuracy, completeness or usefulness by others, or any disclosure of your User Content that personally identifies you or any third party.  You hereby represent and warrant that your User Content does not violate our Acceptable Use Policy (defined in Section 3).  You may not represent or imply to others that your User Content is in any way provided, sponsored or endorsed by Company.  Since you alone are responsible for your User Content, you may expose yourself to liability if, for example, your User Content violates the Acceptable Use Policy.  Company is not obligated to backup any User Content, and your User Content may be deleted at any time without prior notice.  You are solely responsible for creating and maintaining your own backup copies of your User Content if you desire.
  • 3.2. You hereby grant (and you represent and warrant that you have the right to grant) to Company an irrevocable, nonexclusive, royalty-free and fully paid, worldwide license to reproduce, distribute, publicly display and perform, prepare derivative works of, incorporate into other works, and otherwise use and exploit your User Content, and to grant sublicenses of the foregoing rights, solely for the purposes of including your User Content in the Site.  You hereby irrevocably waive (and agree to cause to be waived) any claims and assertions of moral rights or attribution with respect to your User Content.
  • 3.3. Acceptable Use Policy. The following terms constitute our “Acceptable Use Policy”:
  • 3.3.1. You agree not to use the Site to collect, upload, transmit, display, or distribute any User Content (i) that violates any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right, (ii) that is unlawful, harassing, abusive, tortious, threatening, harmful, invasive of another’s privacy, vulgar, defamatory, false, intentionally misleading, trade libelous, pornographic, obscene, patently offensive, promotes racism, bigotry, hatred, or physical harm of any kind against any group or individual or is otherwise objectionable, (iii) that is harmful to minors in any way, or (iv) that is in violation of any law, regulation, or obligations or restrictions imposed by any third party.
  • 3.3.2. In addition, you agree not to: (i) upload, transmit, or distribute to or through the Site any computer viruses, worms, or any software intended to damage or alter a computer system or data; (ii) send through the Site unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of duplicative or unsolicited messages, whether commercial or otherwise; (iii) use the Site to harvest, collect, gather or assemble information or data regarding other users, including e-mail addresses, without their consent; (iv) interfere with, disrupt, or create an undue burden on servers or networks connected to the Site, or violate the regulations, policies or procedures of such networks; (v) attempt to gain unauthorized access to the Site (or to other computer systems or networks connected to or used together with the Site), whether through password mining or any other means; (vi) harass or interfere with any other user’s use and enjoyment of the Site; or (vi) use software or automated agents or scripts to produce multiple accounts on the Site, or to generate automated searches, requests, or queries to (or to strip, scrape, or mine data from) the Site (provided, however, that we conditionally grant to the operators of public search engines revocable permission to use spiders to copy materials from the Site for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials, subject to the parameters set forth in our robots.txt file).
  • 3.4. We reserve the right (but have no obligation) to review, refuse and/or remove any User Content in our sole discretion, and to investigate and/or take appropriate action against you in our sole discretion if you violate the Acceptable Use Policy or any other provision of these Terms or otherwise create liability for us or any other person. Such action may include removing or modifying your User Content, terminating your Account in accordance with Section 8, and/or reporting you to law enforcement authorities.
  • 3.5. You agree to indemnify and hold Company (and its officers, employees, and agents) harmless, including costs and attorneys’ fees, from any claim or demand made by any third party due to or arising out of (a) your use of the Site, (b) your violation of these Terms, (c) your violation of applicable laws or regulations or (d) your User Content.  Company reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims.  You agree not to settle any matter without the prior written consent of Company.  Company will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it.

4.  Third-Party Links & Ads; Other Users

  • 4.1. Third-Party Links & Ads. The Site may contain links to third-party websites and services, and/or display advertisements for third parties (collectively, “Third-Party Links & Ads”).  Such Third-Party Links & Ads are not under the control of Company, and Company is not responsible for any Third-Party Links & Ads.  Company provides access to these Third-Party Links & Ads only as a convenience to you, and does not review, approve, monitor, endorse, warrant, or make any representations with respect to Third-Party Links & Ads.  You use all Third-Party Links & Ads at your own risk, and should apply a suitable level of caution and discretion in doing so. When you click on any of the Third-Party Links & Ads, the applicable third party’s terms and policies apply, including the third party’s privacy and data gathering practices.  You should make whatever investigation you feel necessary or appropriate before proceeding with any transaction in connection with such Third-Party Links & Ads.
  • 4.2. Other Users. Each Site user is solely responsible for any and all of its own User Content.  Since we do not control User Content, you acknowledge and agree that we are not responsible for any User Content, whether provided by you or by others.  We make no guarantees regarding the accuracy, currency, suitability, appropriateness, or quality of any User Content.  Your interactions with other Site users are solely between you and such users.  You agree that Company will not be responsible for any loss or damage incurred as the result of any such interactions.  If there is a dispute between you and any Site user, we are under no obligation to become involved.
  • 4.3. Chat Communications. Any communications conducted through our Site's live chat feature may be recorded, monitored, and stored by us and our third-party service providers. By using the live chat feature, you expressly consent to such recording and monitoring. You should not transmit any sensitive personal or financial information through the live chat feature.
  • 4.4. You hereby release and forever discharge the Company (and our officers, employees, agents, successors, and assigns) from, and hereby waive and relinquish, each and every past, present and future dispute, claim, controversy, demand, right, obligation, liability, action and cause of action of every kind and nature (including personal injuries, death, and property damage), that has arisen or arises directly or indirectly out of, or that relates directly or indirectly to, the Site (including any interactions with, or act or omission of, other Site users or any Third-Party Links & Ads).  IF YOU ARE A CALIFORNIA RESIDENT, YOU HEREBY WAIVE CALIFORNIA CIVIL CODE SECTION 1542 IN CONNECTION WITH THE FOREGOING, WHICH STATES: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY.”

5.  Disclaimers. THE SITE IS PROVIDED ON AN “AS-IS” AND “AS AVAILABLE” BASIS, AND COMPANY (AND OUR SUPPLIERS) EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ALL WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, OR NON-INFRINGEMENT.  WE (AND OUR SUPPLIERS) MAKE NO WARRANTY THAT THE SITE WILL MEET YOUR REQUIREMENTS, WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS, OR WILL BE ACCURATE, RELIABLE, FREE OF VIRUSES OR OTHER HARMFUL CODE, COMPLETE, LEGAL, OR SAFE.  IF APPLICABLE LAW REQUIRES ANY WARRANTIES WITH RESPECT TO THE SITE, ALL SUCH WARRANTIES ARE LIMITED IN DURATION TO NINETY (90) DAYS FROM THE DATE OF FIRST USE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.  SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

6.  Limitation on Liability

  • 6.1. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL COMPANY (OR OUR SUPPLIERS) BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOST PROFITS, LOST DATA, COSTS OF PROCUREMENT OF SUBSTITUTE PRODUCTS, OR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO THESE TERMS OR YOUR USE OF, OR INABILITY TO USE, THE SITE, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  ACCESS TO, AND USE OF, THE SITE IS AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR DEVICE OR COMPUTER SYSTEM, OR LOSS OF DATA RESULTING THEREFROM.
  • 6.2. TO THE MAXIMUM EXTENT PERMITTED BY LAW, NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY DAMAGES ARISING FROM OR RELATED TO THESE TERMS (FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION), WILL AT ALL TIMES BE LIMITED TO A MAXIMUM OF FIFTY US DOLLARS (U.S. $50). THE EXISTENCE OF MORE THAN ONE CLAIM WILL NOT ENLARGE THIS LIMIT.  YOU AGREE THAT OUR SUPPLIERS WILL HAVE NO LIABILITY OF ANY KIND ARISING FROM OR RELATING TO THESE TERMS.
  • 6.3. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

7.  Term and Termination. Subject to this Section, these Terms will remain in full force and effect while you use the Site.  We may suspend or terminate your rights to use the Site (including your Account) at any time for any reason at our sole discretion, including for any use of the Site in violation of these Terms.  Upon termination of your rights under these Terms, your Account and right to access and use the Site will terminate immediately.  You understand that any termination of your Account may involve deletion of your User Content associated with your Account from our live databases.  Company will not have any liability whatsoever to you for any termination of your rights under these Terms, including for termination of your Account or deletion of your User Content.  Even after your rights under these Terms are terminated, the following provisions of these Terms will remain in effect: Sections 2 through 2.6, Section 3 and Sections 4 through 10.

8.  Copyright Policy. Company respects the intellectual property of others and asks that users of our Site do the same.  In connection with our Site, we have adopted and implemented a policy respecting copyright law that provides for the removal of any infringing materials and for the termination, in appropriate circumstances, of users of our online Site who are repeat infringers of intellectual property rights, including copyrights.  If you believe that one of our users is, through the use of our Site, unlawfully infringing the copyright(s) in a work, and wish to have the allegedly infringing material removed, the following information in the form of a written notification (pursuant to 17 U.S.C. § 512(c)) must be provided to our designated Copyright Agent:

  1. your physical or electronic signature;
  2. identification of the copyrighted work(s) that you claim to have been infringed;
  3. identification of the material on our services that you claim is infringing and that you request us to remove;
  4. sufficient information to permit us to locate such material;
  5. your address, telephone number, and e-mail address;
  6. a statement that you have a good faith belief that use of the objectionable material is not authorized by the copyright owner, its agent, or under the law; and
  7. a statement that the information in the notification is accurate, and under penalty of perjury, that you are either the owner of the copyright that has allegedly been infringed or that you are authorized to act on behalf of the copyright owner.

Please note that, pursuant to 17 U.S.C. § 512(f), any misrepresentation of material fact (falsities) in a written notification automatically subjects the complaining party to liability for any damages, costs and attorney’s fees incurred by us in connection with the written notification and allegation of copyright infringement.

9.  Shipping. Certain of our Services may involve the purchase of products offered by us that would be shipped to an address provided by you. All purchases of physical items from the Company are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. We will not be responsibility for any shipping delays or loss of product beyond our control, including any delays created by products being held at border customs en route to a customer’s shipment address.

10. Payments And Billing Paid Services. Certain of our Services, including the purchase of any products offered by us, may be subject to payments now or in the future (the “Paid Services”). Please see our Help / FAQ for a description of the current Paid Services. Please note that any payment terms presented to you in the process of using or signing up for a Paid Service are deemed part of this Agreement.

11.  Payment Method.

  • 11.1. We use a third-party payment processor (the “Payment Processor”) to bill you through a payment account linked to your Account on the Services (your “Billing Account”) for use of the Paid Services. The processing of payments will be subject to the terms, conditions and privacy policies of the Payment Processor in addition to this Agreement. We are not responsible for errors by the Payment Processor. By choosing to use Paid Services, you agree to pay us, through the Payment Processor, all charges at the prices then in effect for any use of such Paid Services in accordance with the applicable payment terms and you authorize us, through the Payment Processor, to charge your chosen payment provider (your “Payment Method”). You agree to make payments using that selected Payment Method. We reserve the right to correct any errors or mistakes that it makes even if it has already requested or received payment.
  • 11.2. The Site currently uses third parties to process payments. Our third-party payment processors accept payments through various credit cards, including Visa, MasterCard, American Express and Discover, as detailed on the applicable payment screen.
  • 11.3. The terms of your payment will be based on your Payment Method and may be determined by agreements between you and the financial institution, credit card issuer or other provider of your chosen Payment Method. If we, through the Payment Processor, do not receive payment from you, you agree to pay all amounts due on your Billing Account upon demand.
  • 11.4. Some of the Paid Services, such as the purchase of auto-replacing floss heads or other products, may consist of an initial period, for which there is a one-time charge, followed by recurring period charges as agreed to by you. You will have the ability to specify how regularly you would like to order any auto-replacing products. More information on auto-replacing products can be found at our Help / FAQ page. By choosing a recurring payment plan, you acknowledge that such Services have an initial and recurring payment feature and you accept responsibility for all recurring charges prior to cancellation. All recurring payments are fully earned upon payment.
  • 11.5. WE MAY SUBMIT PERIODIC CHARGES (E.G., MONTHLY) WITHOUT FURTHER AUTHORIZATION FROM YOU, UNTIL YOU PROVIDE PRIOR NOTICE (RECEIPT OF WHICH IS CONFIRMED BY US) THAT YOU HAVE TERMINATED THIS AUTHORIZATION OR WISH TO CHANGE YOUR PAYMENT METHOD. SUCH NOTICE WILL NOT AFFECT CHARGES SUBMITTED BEFORE WE REASONABLY COULD ACT. TO TERMINATE YOUR AUTHORIZATION OR CHANGE YOUR PAYMENT METHOD, GO TO GOFLAUS.COM.

12.  Current Information Required. YOU MUST PROVIDE CURRENT, COMPLETE AND ACCURATE INFORMATION FOR YOUR BILLING ACCOUNT. YOU MUST PROMPTLY UPDATE ALL INFORMATION TO KEEP YOUR BILLING ACCOUNT CURRENT, COMPLETE AND ACCURATE (SUCH AS A CHANGE IN BILLING ADDRESS, CREDIT CARD NUMBER, OR CREDIT CARD EXPIRATION DATE), AND YOU MUST PROMPTLY NOTIFY US OR OUR PAYMENT PROCESSOR IF YOUR PAYMENT METHOD IS CANCELED (E.G., FOR LOSS OR THEFT) OR IF YOU BECOME AWARE OF A POTENTIAL BREACH OF SECURITY, SUCH AS THE UNAUTHORIZED DISCLOSURE OR USE OF YOUR USER NAME OR PASSWORD. CHANGES TO SUCH INFORMATION CAN BE MADE AT WWW.GOFLAUS.COM. IF YOU FAIL TO PROVIDE ANY OF THE FOREGOING INFORMATION, YOU AGREE THAT WE MAY CONTINUE CHARGING YOU FOR ANY USE OF PAID SERVICES UNDER YOUR BILLING ACCOUNT UNLESS YOU HAVE TERMINATED YOUR PAID SERVICES AS SET FORTH ABOVE.

13.  Change In Amount Authorized. If the amount to be charged to your Billing Account varies from the amount you pre-authorized (other than due to the imposition or change in the amount of state sales taxes), you have the right to receive, and we shall provide, notice of the amount to be charged and the date of the charge before the scheduled date of the transaction. Any agreement you have with your payment provider will govern your use of your Payment Method. You agree that we may accumulate charges incurred and submit them as one or more aggregate charges during or at the end of each billing cycle.

14.  Auto-Renewal For Subscription Services. Unless you opt out of auto-renewal, which can be done through your Account Settings [https://goflaus.com/account/login], any subscription services, such as any auto-replacing products (“Subscription Services”), you have signed up for will be automatically extended for successive renewal periods of the same duration as the subscription term originally selected, at the then-current non-promotional rate. To change or resign your Subscription Services at any time, go to Account Settings [https://goflaus.com/account/login]. If you terminate a Subscription Service, you may use your subscription until the end of your then-current term; your subscription will not be renewed after your then-current term expires. All fees related to Subscription Services are fully earned upon payment.

15.  Reaffirmation Of Authorization. Your non-termination or continued use of a Paid Service (including Subscription Services) reaffirms that we are authorized to charge your Payment Method for that Paid Service. We may submit those charges for payment and you will be responsible for such charges. This does not waive our right to seek payment directly from you. Your charges may be payable in advance, in arrears, per usage, or as otherwise described when you initially selected to use the Paid Service.

16.  Free Trials And Other Promotions. Any free trial or other promotion that provides access to a Paid Service must be used within the specified time of the trial. You must stop using a Paid Service before the end of the trial period in order to avoid being charged for that Paid Service. If you cancel prior to the end of the trial period and are inadvertently charged for a Paid Service, please contact us at support@goflaus.com.

Promotional offers are valid for a limited time only and may be modified, suspended, or discontinued at any time without prior notice, at the sole discretion of Flaus. Buy One Get One Free Offer is exclusive to new customers only. For purposes of this promotion, a "new customer" is defined as an individual who has not previously made a purchase from or held an account with Flaus. Limit of one (1) promotional offer per customer, per household, and/or per account. This offer is non-transferable, has no cash value, and may not be combined with any other offer, discount, or promotion. Flaus reserves the right to verify customer eligibility and to void any transaction that does not meet the stated terms and conditions. Void where prohibited by law. 

17.  General

  • 17.1. These Terms are subject to occasional revision, and if we make any substantial changes, we may notify you by sending you an e-mail to the last e-mail address you provided to us (if any), and/or by prominently posting notice of the changes on our Site.  You are responsible for providing us with your most current e-mail address.  In the event that the last e-mail address that you have provided us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice.  Continued use of our Site following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.
  • 17.2. The Site may be subject to U.S. export control laws and may be subject to export or import regulations in other countries. You agree not to export, reexport, or transfer, directly or indirectly, any U.S. technical data acquired from Company, or any products utilizing such data, in violation of the United States export laws or regulations.
  • 17.3. Company is located at the address in Section 17.7. If you are a California resident, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Product of the California Department of Consumer Affairs by contacting them in writing at 400 R Street, Sacramento, CA 95814, or by telephone at (800) 952-5210.
  • 17.4. Electronic Communications. The communications between you and Company use electronic means, whether you use the Site or send us emails, or whether Company posts notices on the Site or communicates with you via email. For contractual purposes, you (a) consent to receive communications from Company in an electronic form; and (b) agree that all terms and conditions, agreements, notices, disclosures, and other communications that Company provides to you electronically satisfy any legal requirement that such communications would satisfy if it were be in a hardcopy writing. The foregoing does not affect your non-waivable rights.
  • 17.5. Entire Terms. These Terms constitute the entire agreement between you and us regarding the use of the Site. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. The section titles in these Terms are for convenience only and have no legal or contractual effect. The word “including” means “including without limitation”. If any provision of these Terms is, for any reason, held to be invalid or unenforceable, the other provisions of these Terms will be unimpaired and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law.  Your relationship to Company is that of an independent contractor, and neither party is an agent or partner of the other.  These Terms, and your rights and obligations herein, may not be assigned, subcontracted, delegated, or otherwise transferred by you without Company’s prior written consent, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void.  Company may freely assign these Terms.  The terms and conditions set forth in these Terms shall be binding upon assignees.
  • 17.6. Copyright/Trademark Information. Copyright © 2026 Flaus, Inc. All rights reserved.  All trademarks, logos and service marks (“Marks”) displayed on the Site are our property or the property of other third parties. You are not permitted to use these Marks without our prior written consent or the consent of such third party which may own the Marks.
  • 17.7. Contact Information:

Chief Executive Officer

Address:

413 W 14th Street

Suite 200 #1021

New York, New York 10014

Telephone: 213-463-5287

Email: support@goflaus.com

18.  Dispute Resolution. Please read this Section 18 (sometimes referred to herein as this “Arbitration Agreement”) carefully. It is part of your contract with Company and affects your rights.  It contains procedures for MANDATORY BINDING ARBITRATION AND A CLASS ACTION WAIVER.

  • 18.1. Informal Resolution. Before initiating any formal legal proceeding, you agree to first contact Flaus at support@goflaus.com and provide a written description of the dispute, the harm you have suffered, and the relief you are seeking. You and Flaus agree to attempt to resolve the dispute informally for a period of thirty (30) days from the date Flaus receives your written description. If the dispute is not resolved within that thirty (30) day period, either party may proceed in accordance with Section 18.2 below. This informal resolution requirement applies to all disputes except applications for emergency injunctive relief.
  • 18.2 Arbitration Agreement. Please read this Section carefully. It affects your legal rights and contains a mandatory binding arbitration provision and a class action waiver.(a) Applicability. Except as provided in Section 18.2(f) (Exceptions) and Section 18.2(i) (Opt-Out), you and Flaus agree that any and all disputes, claims, or controversies between you and Flaus arising out of or relating to: (i) these Terms; (ii) the Site or any Services; (iii) any products purchased through the Site; (iv) any communications between you and Flaus, including through our Site's live chat feature; (v) our Privacy Policy or the collection, use, or disclosure of your information; or (vi) any federal or state statutory claims, including claims under the California Consumer Privacy Act, the California Invasion of Privacy Act, or similar consumer protection or privacy statutes - whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and whether arising before or after the effective date of these Terms - shall be resolved exclusively through final and binding arbitration on an individual basis, rather than in court, except as set forth herein.(b) Governing Rules. This Arbitration Agreement is governed by the Federal Arbitration Act, 9 U.S.C. § 1 et seq. The arbitration shall be administered by JAMS pursuant to its then-current rules as follows:For disputes involving an amount in controversy less than $250,000 (exclusive of attorneys' fees and interest): JAMS Streamlined Arbitration Rules and Procedures, available at www.jamsadr.com/rules-streamlined-arbitrationFor disputes involving an amount in controversy of $250,000 or more (exclusive of attorneys' fees and interest): JAMS Comprehensive Arbitration Rules and Procedures, available at www.jamsadr.com/rules-comprehensive-arbitration

JAMS rules are also available at www.jamsadr.com or by calling JAMS at 800-352-5267. If JAMS is unavailable or unwilling to administer the arbitration, the parties shall mutually agree upon an alternative arbitral forum. If the parties cannot agree, a court of competent jurisdiction shall appoint an arbitral forum.

  • (c) Fees and Costs.Filing Fees: The party initiating the arbitration shall be responsible for paying the applicable JAMS filing fee. For claims initiated by you against Flaus, Flaus will pay all JAMS filing, administrative, and arbitrator fees for claims that do not exceed $10,000, provided your claim is not found by the arbitrator to be frivolous.Other Costs: Except as otherwise provided by JAMS rules or this Agreement, each party shall bear its own attorneys' fees, costs, and expenses in connection with the arbitration.Fee Shifting: Notwithstanding the above, if the arbitrator finds that either the substance of a claim or the relief sought is frivolous or asserted for an improper purpose, then the allocation of fees shall be governed by the applicable JAMS rules, and the arbitrator may award fees, costs, and expenses to the prevailing party.Mass Arbitration: If twenty-five (25) or more claimants submit demands for arbitration raising similar claims against Flaus within a 180-day period, JAMS Mass Arbitration Procedures shall apply to the extent available. Flaus reserves the right to elect to have such claims resolved through a bellwether process or similar procedure.
  • (d) Arbitrator Authority. The arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this Arbitration Agreement, including any claim that all or any part of this Arbitration Agreement is void or voidable. The arbitrator shall have authority to award any relief that a court of competent jurisdiction could award, including monetary damages, injunctive relief, and declaratory relief, but only on an individual basis and only to the extent necessary to provide relief warranted by the individual claimant's claim. The arbitrator shall issue a written decision sufficient to explain the essential findings and conclusions on which the award is based. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
  • (e) Arbitration Procedure.Arbitration may be conducted by telephone, video conference, written submissions, or in-person in New York, New York, or at another location mutually agreed upon by the parties.The arbitration shall be conducted in the English language.The parties agree to maintain the confidentiality of all arbitration proceedings, submissions, and awards, except as required by law or as necessary to enforce an arbitral award.Either party may apply to any court of competent jurisdiction for emergency injunctive or other interim relief pending final resolution by the arbitrator, without waiving the right to arbitration.
  • (f) Exceptions to Arbitration. Notwithstanding the foregoing, either party may bring an individual action in small claims court for disputes or claims within the scope of that court's jurisdiction. Either party may also seek emergency injunctive relief in a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights or confidential information. The filing of a court action for injunctive relief shall not be deemed a waiver of the obligation to arbitrate.
  • (g) Waiver of Jury Trial. YOU AND FLAUS EXPRESSLY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL BEFORE A JUDGE OR JURY. All disputes within the scope of this Arbitration Agreement shall be resolved by a neutral arbitrator, whose decision shall be final and binding. Court review of an arbitration award is limited.
  • (h) Class Action and Collective Relief Waiver. YOU AND FLAUS AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding. The arbitrator may award relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that individual party's claim. If this class action waiver is found to be unenforceable with respect to a particular claim or request for relief, then that specific claim or request for relief shall be severed from the arbitration and may be pursued in a court of competent jurisdiction in New York, New York, subject to Section 18.3 below. All remaining claims shall continue to be resolved in arbitration.
  • (i) Opt-Out Right. You have the right to opt out of this Arbitration Agreement by sending written notice of your decision to opt out to Flaus, Inc., 413 W 14th Street, Suite 200 #1021, New York, New York 10014, Attn: Legal, within thirty (30) days after the date you first accept these Terms. Your written notice must include: (1) your full name; (2) your mailing address; (3) your Flaus account username, if any; (4) the email address associated with your Flaus account; and (5) an unequivocal statement that you wish to opt out of the Arbitration Agreement. If you opt out, all other provisions of these Terms remain in full force and effect. Opting out of this Arbitration Agreement has no effect on any prior or subsequent arbitration agreements you may have with Flaus.
  • (j) Survival. This Arbitration Agreement shall survive any termination of your relationship with Flaus and any termination or expiration of these Terms.
  • (k) Severability. Except as provided in Section 18.2(h) (Class Action and Collective Relief Waiver), if any part of this Arbitration Agreement is found to be invalid or unenforceable under applicable law, that specific part shall be severed and deemed of no force or effect, and the remainder of this Arbitration Agreement shall continue in full force and effect. If the class action waiver in Section 18.2(h) is found unenforceable as to any claim, that claim shall be severed and litigated in court while all other claims proceed in arbitration.
  • 18.3. Governing Law and Venue. To the extent any dispute is not subject to arbitration under Section 18.2, or to the extent a court action is permitted under Section 18.2(f), you and Flaus agree that such dispute shall be governed by the laws of the State of New York, without regard to conflict of law principles. You and Flaus consent to exclusive personal jurisdiction and venue in the state and federal courts located in New York County, New York for any such action. You waive any objection to the laying of venue of any such proceeding in New York County, New York.
  • 18.4 Changes to This Section. Notwithstanding any other provision of these Terms regarding Flaus's right to modify these Terms, Flaus will provide thirty (30) days' prior written notice of any material changes to this Arbitration Agreement. If you do not agree to a material change, you may reject it by sending written notice to Flaus, Inc., 413 W 14th Street, Suite 200 #1021, New York, New York 10014, Attn: Legal, within thirty (30) days of the change becoming effective. Your rejection of a modification does not affect any other part of these Terms or any prior arbitration agreements between you and Flaus. If you do not reject a material change within the thirty (30) day period, your continued use of the Site constitutes acceptance of the modified Arbitration Agreement. Changes to this Section do not apply retroactively to disputes that arose prior to the effective date of any such change.

19.  Force Majeure. We shall not be liable for any failure to perform our obligations hereunder where such failure results from any cause beyond our reasonable control, including, without limitation, mechanical, electronic or communications failure or degradation.

20.  Assignment. These Terms of Use are personal to you, and are not assignable, transferable or sublicensable by you except with our prior written consent. We may assign, transfer or delegate any of our rights and obligations hereunder without consent.

21.  Affiliate Codes.

  • 21.1. Your Flaus personal affiliate code (“Affiliate Code”) is provided solely for your individual, non-commercial use. It is intended to share privately with your friends, family, and personal network. Affiliate codes have no cash value and cannot be redeemable for cash, and cannot be combined with any other offers. Limit one Affiliate Code per order per Account. Affiliate Codes generally expire and are no longer valid for redemption 90 days after their date of generation, but certain Affiliate Codes may have their own redemption period as specified in connection with the Affiliate Codes itself.
  • 21.2. The unauthorized reproduction, resale, modification, trade, or sharing of Affiliate Codes on public websites, forums, social media platforms, deal-sharing sites, or any other publicly accessible online platforms is prohibited. Affiliate Codes are intended for personal use by the recipient only and may not be distributed or made publicly available.
  • 21.3. Affiliate Codes are void where prohibited, taxed or restricted. Flaus reserves the right to: Void or withhold commissions earned from publicly shared codes; Deactivate or terminate your affiliate account; or Revoke any outstanding rewards or benefits, in its sole discretion.

22.  Free Refill Coupon. Coupons codes for a free refill can be redeemed for (1) one free Flaus Head refill, unless otherwise stated therein.

23.  Ambassador Program Terms And Conditions.

  • 23.1. BY SUBMITTING THE ONLINE APPLICATION, YOU ARE AGREEING THAT YOU HAVE READ AND UNDERSTAND THE TERMS AND CONDITIONS OF THIS AGREEMENT AND THAT YOU AGREE TO BE LEGALLY RESPONSIBLE FOR EACH AND EVERY TERM AND CONDITION.
  • 23.2. Ambassador Program. The terms and conditions set forth in this section are the terms and conditions applicable to the Flaus Dental Professional Ambassador Program (the “Ambassador Program”). Under the Ambassador Program, Flaus offers registered users who are dental professionals (each, an “Ambassador”) the opportunity to download materials provided by Flaus, such as videos, photos or written materials (“Program Assets”). Ambassadors who are dental professionals that wish to take part in the Ambassador Program are bound by these terms and conditions. If you do not agree and abide by these terms and conditions in their entirety, you are not authorized to participate in the Ambassador Program. We reserve the right to modify or amend, at any time, the terms and conditions of the Ambassador Program. We reserve the right to disqualify any Ambassador at any time from participation in the Ambassador Program.
  • 23.3. How the Ambassador Program works. To begin the enrollment process, you will complete and submit the online application at the goflaus.com server. We may reject your application or cancel your participation at our sole discretion. You may only use Flaus Program Assets, in accordance with the Limited License described in Section 30.4 below. Any violation of this Limited License will be cause for cancelation of participation and subject Ambassador to liability for any losses associated with the violation of the Limited License.
  • 23.4. Limited License. Flaus hereby grants Ambassador, solely for the purposes and subject to the conditions herein, a limited, non-exclusive, non-transferrable, non-sub licensable, revocable license in and to the Program Assets, including the Flaus trademark only when used in accordance with Program Assets. This limited license is only to be used in accordance with these Ambassador Program Terms and Conditions. No title or ownership in the Flaus trademark or the Program Assets is transferred to Ambassador and Ambassador acknowledges that the limited license inures to the benefit of Flaus, and Ambassador shall acquire no rights, interest or goodwill to the Flaus trademark or Program Assets. Ambassador agrees to cease distribute on or use under this limited license within 24 hours of notice from Flaus, in its sole discretion.
  • 23.5. Indemnification. By participating in the Ambassador Program, you agree to defend, indemnify and hold harmless Flaus, its service providers, and their respective parent companies, affiliates, and subsidiaries, together with their respective employees, directors, officers, licensees, shareholders, attorneys and agents (collectively, the “Released Parties”), from any and all claims, actions, demands, losses, liabilities, cost, or expenses, caused by, arising out of, in connection with, or related to your participation in the Ambassador Program, including but not limited to any claim alleging a violation of privacy, publicity, confidentiality, or other right of any Purchaser.
  • 23.6. Suspension of Ambassador Program. Flaus reserves the right to cancel or suspend the Ambassador Program for any reason, or no reason at all, in its sole discretion, including if Flaus determines that the administration, security, or fairness of the Ambassador Program has been compromised in any way.
  • 23.7. Disclaimer of Warranties. YOU AGREE THAT (A) YOUR PARTICIPATION IN THE AMBASSADOR PROGRAM IS AT YOUR OWN RISK, THE AMBASSADOR PROGRAM IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, THE AMBASSADOR PROGRAM DOES NOT ESTABLISH AN EMPLOYEE-EMPLOYER RELATIONSHIP, AMBASSADORS ARE NOT REPRESENTATIVES OF FLAUS, AND FLAUS EXPRESSLY DISCLAIMS ALL WARRANTIES, CONDITIONS, AND TERMS OF ANY KIND, WHETHER EXPRESS OR IMPLIED BY STATUTE, COMMON LAW, OR CUSTOM, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT; AND (B) FLAUS MAKES AND GIVES NO WARRANTY THAT (I) THE AMBASSADOR PROGRAM WILL MEET YOUR REQUIREMENTS, (II) BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR (III) THE RESULTS FROM THE USE OR PARTICIPATION IN THE AMBASSADOR PROGRAM WILL BE ACCURATE OR RELIABLE.

24.  SMS/Text Messaging Program

  • 24.1. Flaus, Inc. offers an SMS/text messaging program that allows you to receive promotional messages, marketing communications, order updates, and other information from us via text message (the "SMS Program"). By providing your mobile phone number and opting in to our SMS Program, you consent to receive these text messages.
  • 24.2. Information we collect. When you sign up for our SMS Program, we collect:Your mobile phone numberYour email address (if provided)Any information you provide in messages you send to usYour messaging history and preferencesWe may also collect information about you using cookies or similar technologies when you interact with our website and SMS Program.
  • 24.3. How we use your information. We use your phone number and related information to:Send you promotional and marketing text messagesSend you transactional messages (such as order confirmations and shipping updates)Respond to your inquiries and requestsImprove our SMS Program and servicesComply with legal obligations
  • 24.4. SMS Abandoned Cart. Our website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.
  • 24.5. Third-Party Service Providers and Data Sharing. We use third-party service providers, including Klaviyo, to help us operate our SMS Program. These service providers may have access to your personal information to perform services on our behalf, including message delivery and platform management.
  • 24.6. Important: SMS Consent Data Protection. We will not share your opt-in to our SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your personal data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
  • 24.7. Message Frequency and Costs. Message frequency varies depending on your interaction with our brand and the campaigns you're subscribed to. Message and data rates may apply based on your mobile carrier's plan. Please contact your wireless provider for details about your messaging plan.
  • 24.8. Opt-Out/Unsubscribe. You may opt out of our SMS Program at any time by:Texting STOP to 1 (844) 972-1425Clicking the unsubscribe link (where available) in any text messageAfter you opt out, you will receive one final confirmation message, and no further messages will be sent to your mobile device unless you re-subscribe.
  • 24.9. Help Support. For help or support with our SMS Program, contact us at support@goflaus.com
  • 24.10. Data Security. We implement appropriate technical and organizational security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
  • 24.11. Data Retention. We retain your SMS subscription information for as long as you remain subscribed to our SMS Program and for a reasonable period thereafter as required for business and legal purposes
  • 24.12. You're Rights. You may have certain rights regarding your personal information, including:The right to access your personal informationThe right to correct inaccurate informationThe right to delete your informationThe right to opt out of certain data usesTo exercise these rights, please contact us at support@goflaus.com
  • 24.13. Changes to This SMS Privacy Policy. We may update this SMS Privacy Policy from time to time. We will notify you of any material changes by text message. Your continued participation in the SMS Program after changes are posted constitutes your acceptance of the updated policy.
  • 24.14. Contact Information. If you have questions about this SMS Privacy Policy or our SMS Program, please contact us at:

    Flaus, Inc. 
    413 w 14 ST 1021, 200
    New York, New York 10014
    support@goflaus.com

Last revised on: April 27, 2026